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Developing leaders in mortgage lending – Navigating uncertainty with...
A favorable outlook is emerging as the economy continues to recover following the COVID-19 pandemic. The question is whether financial institutions will feel the positive impact of the current...
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3 Steps to Review Your Core Provider’s Performance
Whether you’ve had your core provider for one year or 10+ years, it’s critical to review their performance on a regular basis. Technology is evolving at a rapid pace and customer demands are...
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Three Essential Strategies for a Winning Contact Center Culture
Contact centers are increasingly expected to deliver more, but often with less time and fewer resources. Continually improving operations, streamlining processes and staying ahead of the technology...
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It’s Time for a Shift: From Transactional to Relational
Until recently, the banking industry has leaned traditional, championing the expectation that transactions drive the business, and thus drive the branch. However, as more financial institutions...
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3 Cybersecurity Challenges Community Banks Should Know
The last two years have been tough on cybersecurity, to say the least. From data breaches opening the eyes of many to hackers coming up with new methods of attacks, no industry is safe from...
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Why Banks Should Focus on Board Security
As more bank board executives, directors, and administrators adopt digital board management processes, cybersecurity risks from half-baked digital adoption make them more vulnerable to expensive cyber...
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Prepare for a purchase market and create mortgage efficiencies
We all know the US mortgage industry is very volatile. Purchase originations are set to reach $1.72 trillion in 2022, up 4% from 2021, according to the MBA’s April economic forecast. And as...
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Demystifying Bitcoin and Digital Assets
A Conversation with Thomas Grundy, Director of Advisory Services, Wolters Kluwer Compliance Solutions We recently sat down with Thomas Grundy for a conversation on demystifying Bitcoin and digital...
View ArticleMortgage eClosing: The Path to eSignatures
http://independentbanker.org/wp-content/uploads/2022/05/finastra_dialogue_on_demand_revised_v6-1080p-1.mp4 The path to eClosing is complex but achievable. During this Dialogue on Demand session, we...
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Future Security Trends to Bank On
Financial institutions have a unique set of requirements when it comes to security and surveillance, beyond the traditional methods of on-premise security camera monitoring for keeping employees and...
View ArticleCustomer Understanding Deepens Relationships
https://independentbanker.org/wp-content/uploads/2022/06/Christian-Ruppe-Horicon-Bank.mp4 Horicon Bank has invested to provide frontline staff the tools to show that they and their bank understand...
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Threat Hunting for Banks: What are the Benefits?
Criminals have always targeted banks, but the latest generation of cybercriminals are fueled by a bullish dark web market, seven-figure ransoms, and state-sponsored adversaries who provide assets,...
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Are Bankers and Customers on the Same Page?
Inflation. Fuel Prices. Data Breaches. Social Responsibility. People have a lot on their minds. Ideally, they can rest easy knowing that you’re looking out for their financial interests. As their...
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Strategies to Attract New International Business Customers
Your community bank may not think they have international business customers in their midst. Yet, according to a recent survey, 14% of small businesses plan on expanding beyond U.S. borders in the...
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A Loan So Good, Borrowers Can’t Stop Talking About It.
A loan is a loan is a loan, right? Well, not so much since the Kasasa Loan has come into the picture. Why? Because the Kasasa Loan® is the only auto and personal loan that gives borrowers the...
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Preventing Synthetic Identity Fraud
What is synthetic identity fraud? A synthetic identity is made up of fabricated credentials where the implied identity is not associated with a real person. This identity is then used to apply for...
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The Threat That Could End Community Banking – And What to Do About It
Small and midsized banks are at tremendous risk. Not just at risk of running out of customers, and therefore money; not just at risk of being bought out by a larger bank. CBFIs are also at risk of...
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How BHG Financial’s innovative solutions can help community banks thrive in...
BHG Financial is transforming the financial industry—leveraging the power of data, analytics, and cutting-edge technology to become the number one source for professional loans and the creator of...
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Commercial Cards: An Opportunity Too Big to Miss
Based on the December 2021 update to the Payments Study[1], Visa estimates there were 2.9 billion B2B checks for an estimated $11.8 trillion. This represents 26% of all checks paid by U.S....
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Banking Milestones: Celebrate Yesterday’s Innovations, and Embrace Tomorrow’s...
Technology continues to advance at a rapid pace across all industries and change the way consumers go about their days. For many banks, it may seem difficult to keep pace with innovation, given the...
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